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The Seller reserves the right to amend prices quoted between the date of acknowledgement and date of delivery according to any increase in costs unless the original quotation was submitted on a “fixed price” basis.

All dimensions and quantities stated in quotations, price lists, correspondence and catalogues are subject to variation without notice.

Goods will be invoiced at prices ruling at the date of dispatch. All prices are subject to the addition of Value Added Tax at the rate ruling on the date of the invoice. In the case of contracts issued older than 3 months, JM Office Stationery reserves the right to increase prices in accordance with increases in costs of goods supplied to JM Office Stationery. Paper and Consumable prices are valid for 7 days unless specified otherwise.

Special Orders and Furniture

Orders for products not included in the Catalogue or flagged as none returnable in the catalogue cannot be cancelled or returned.

Own Label Goods

In the case of goods which have been produced to the specification and or bear the name of the Buyer or the Buyer’s customers as the case may be (“own label goods”), the Buyer undertakes to purchase at the contract price all stocks of own label goods in finished and unfinished form which the Seller holds for the purpose of fulfilling the Buyer’s requirements. Without prejudice to the generality of the foregoing, on the termination of any Contract between the Seller and the Buyer, for the supply of own label goods, the Buyer will accept and pay the contract price for all stocks of own label goods in finished and unfinished form then held by the Seller.

Cancellations / Returns

Orders cannot be cancelled nor goods returned except with the consent of the Seller and on terms which indemnify the Seller against all loss.

The Seller is under no obligation to accept return of goods supplied and credit the buyer except where goods are returned as being damaged in transit, or there is complaint as to the quality of the goods.

In the case of office machines the warranty remains with the manufacturer and contact details for the manufacturer will be supplied upon request. JM Office Stationery are not permitted to contact the manufacturer on the buyers behalf and the manufacturer may ask for proof of purchase.

In the case of computer consumable products, the outer seal has not been tampered with in any way. If the Buyer returns such product(s) as faulty, it will only be granted a credit note if the manufacturer of such product(s) accepts that the product has not been misused, over loaded, incorrectly installed or incorrectly stored. In certain circumstances, a faulty product evaluation form must be completed by the Buyer.

o Faulty / Damaged product(s) - please report within 24 hours

o Picking errors- please report within 48 hours from date of delivery

o Shortages - please report within 24 working hours from date of delivery

o No Longer Required Returns - please report within 5 working days. If we have incurred costs from manufacturers, we may on occasion pass some of the restocking charges on to you.


Claims for shortages or goods damaged in transit must be notified in writing, within three days of receipt of the goods. Claims for non-delivery must be notified in writing within 14 days of receipt of the invoice.

Retention of Title/All Monies Clause

(a) The risk of Goods shall pass immediately they are delivered into the physical custody of a buyer or his agents, or otherwise to this order. We shall retain sole and absolute property in any goods as Legal or Beneficial owner until the seller has received full payment for all sums then owed by the Buyer to the Seller and until that time a buyer shall be in possession of the Goods as bailee for us and shall be deemed to have so acknowledged. Until the full invoice price has been paid a buyer shall store the goods separately from other goods and in a manner, which makes them readily identifiable as goods delivered by us.

(b) A buyers right to possession of any Goods for which the full invoice price has not been paid shall cease if being an individual, he commits an available act of bankruptcy or, being a company, a receiver becomes entitled to present a petition for its winding up or it is resolved that it would be wound up. We shall be entitled in these events to enter at any time and with or without vehicles upon any premises of buyer at which we reasonably believe such goods to be stored and to repossess them.

(c) A buyer shall be at liberty in the ordinary course of business to process and make products from and, as our agent, to sell goods for which the full invoice price has been paid. The proceeds of any such sales shall be for our account and shall be held in trust for us to the extent of the full invoice price of the goods.


VAT is payable by the purchaser in all cases at the rate in force at the date of delivery.

Force Majeure

No liability is accepted by the Seller for any direct or indirect loss arising from non delivery or delay in delivery of any goods caused by an Act of God, Riot or Civil Commotion, War, Strike, Lockout, Fire, Flood, Drought, Act of Government, failure to obtain or shortages in raw materials or any other cause whatsoever beyond its control.

English Law

All quotations and contracts shall be governed by English law and the jurisdiction of the English Courts.

Payments Terms

Payments should be made by bank transfer or cheque. Cheques should be made payable to JM Office Stationery Ltd, and crossed A/c Payee Only not negotiable. Each payment remains the responsibility of the buyer until such time it is actually received and acknowledged by the seller. Unless otherwise agreed in writing, our standard terms for account credit facilities are payment of invoice within 30 days end of month, unless specified otherwise on the invoice. For accounts not paid by the due date, a 5% surcharge is added for each month or part thereof after the due date.

Late Payments

Deliveries made under the contract shall be deemed to have been made in respect of separate sales of each weight, description or quality of goods, which each such delivery may comprise.

Unless otherwise specifically agreed in writing payment for each delivery is due on the date thereof and payment of that date or upon the date(s) otherwise so agreed shall be a condition precedent to any further deliveries.

Please note all accounts beyond our credit terms will be passed to a debt collection agency. All accounts, without exception, will be subject to a surcharge of 15% plus vat to cover our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.

In the event of any loss or damage or delay to any Goods delivered at our risk to a buyer or to his agent or otherwise to his order notice of the same shall be given to us in writing by the buyer forthwith upon deliver (or, in case of the loss of any goods, at the time when the goods should have been delivered) and the buyer shall at the same time take all necessary steps to notify the carrier in writing of any such loss damage or delay and shall in all cases where possible enter a note of the same upon the carrier receipt. If by reason of the failure of the buyer to give any such notice as provided above we are precluded from making a recovery from the carrier in respect of the loss or damage or delay complained of then we shall be liable to pay for the goods as though no such damage or delay had occurred.


The seller will endeavor to deliver the goods within the time agreed, or within a reasonable time if no time is agreed, but in no circumstances will the seller be liable for loss or damage of any kind whatsoever caused directly or indirectly by the delay in the delivery of the goods.


The seller will not be liable for any loss or damage of any kind whatsoever caused directly or indirectly by the non-supply of any of the goods displayed in the catalogue.

Website Usage

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without JM Office Stationery’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Registered in England and Wales. Company No. 02318552

Registered address is: Unit 29 Berkeley Business Park, Turner Street, Ashton Under Lyne, Lancashire OL6 8LB.